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Top Companies Hiring for Escalation Specialist (Page 1 of 1)

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TEKsystems
Escalation Specialist
85286, Chandler, AZ, US
Hybrid
Contract
$25–$25/hour
10 days ago
Team members will work in the complaints department handling escalated complaints. They will manage customer communications via phone, collect information, update customers on progress, and provide case resolution decisions. Team members will document and track complaints using a web-based tool.
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Fast Pace Health
Claims Escalation Specialist
Tennessee, US
Onsite
Full-time
15 days ago
Responsible for daily activities of claims escalation, including managing outstanding accounts, following up with insurance companies, reconciling accounts, filing corrected claims, appealing claims, and ensuring processing of denials. Collaborates with management to report denial trends and resolve...
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Applied Innovation
Customer Onboarding and Escalation Specialist - Grand Rapids MI
49512, Grand Rapids, MI, US
Onsite
Full-time
6 days ago
The Customer Onboarding & Escalation Specialist is responsible for supporting a positive customer experience after implementation and providing structured ownership when customer issues require escalation and coordination across multiple departments. This role serves as both a proactive customer onb...
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Zing Health Holdings
Vendor Escalation Specialist - Temporary
Illinois, US
Onsite
Temporary
$35–$40/hour
17 days ago
The Temporary Vendor Escalation Specialist provides operational support to the Program & Vendor Management team by assisting with the intake, tracking, research, coordination, and resolution of supplemental benefit vendor escalations. This role serves as a liaison between various internal department...
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Tessitura Network
Principal Support Escalation Specialist
United States
Remote
Full-time
$85.5k–$103k/year
21 days ago
Assist members with their questions and issues in a helpful, timely, and respectful manner. Provide excellent customer service through written and verbal communications. Serve as the primary technical resource for locally hosted members and provide support for cloud infrastructure. Lead technical pl...
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Adorama
Customer Service Escalation Specialist
New York, NY, US
Hybrid
Full-time
25 days ago
Serve as a key resource for resolving customer concerns that cannot be addressed through standard customer service processes. Handle escalated customer issues involving shipping, returns, payments, and account-related matters. Gather information, evaluate facts, make informed decisions, and help bri...
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Ventra Health
Accounts Receivable Escalation Specialist
United States
Onsite
Full-time
28 days ago
The Accounts Receivables Escalation Specialist is primarily responsible for analyzing collections, resolving non-payables, and handling bill inquiries for more complex issues. Responsibilities include following up on claim rejections and denials, processing assigned AR work lists, writing appeals, i...
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Ventra-Health
Accounts Receivable Escalation Specialist
United States
Onsite
Full-time
29 days ago
The Accounts Receivables Escalation Specialist is responsible for analyzing collections, resolving non-payables, and handling bill inquiries for complex issues. Responsibilities include following up on claim rejections and denials, processing assigned AR work lists, writing appeals, resolving denied...
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Caesars Entertainment
Payment Escalation Specialist - Full Time (Las Vegas)
Las Vegas, NV, US
Onsite
Full-time
27 days ago
The Payment Escalation Specialist manages escalations from Customer Support and VIP Support related to payment issues. Investigate and resolve payment-related customer issues within strict SLAs, utilizing payment processing systems and back-office tools. Partner with Customer Support Managers to rev...
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Ricoh Americas Corporation
Bilingual Escalation Specialist (French/English)
30096, Duluth, GA, US
Onsite
Full-time
about 2 months ago
Responsible for creating exceptional customer experiences by resolving escalated issues, supporting frontline teams, and driving continuous improvement initiatives. Assist with departmental training, knowledge article creation, process development, and quality initiatives.
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Ricoh Americas Holdings
Bilingual Escalation Specialist (French/English)
30096, Duluth, GA, US
Onsite
Full-time
about 2 months ago
This customer-facing role is responsible for creating exceptional customer experiences while maintaining a high level of professionalism, patience, and efficiency. The Specialist, Service Delivery Escalation works to minimize customer dissatisfaction and increase customer loyalty by resolving escala...
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Johnson Memorial Hospital
De-Escalation Security Specialist
Franklin, IN, US
Onsite
Full-time
7 days ago
Utilize SECURE de-escalation and crisis intervention techniques during crisis situations, assist with physically combative patients, conduct regular rounds of BHU areas, secure and release doors, perform physical security screenings, investigate suspicious activities, provide safe escort services, r...
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Carrington Mortgage
REMOTE Loss Mitigation Escalation & Research Specialist
92868, Orange, CA, US
Remote
Full-time
$28.5–$30/hour
3 days ago
The Loss Mitigation Escalation and Research Specialist will function as the point of contact for multiple departments within the company to provide details, timelines and documentation required by said departments to prepare timely responses to complaints, escalations & inquiries. Responsibilities i...
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Digital Risk.
Customer Outreach Escalation Specialist (In-Office)
78235, San Antonio, TX, US
Onsite
Full-time
over 2 months ago
Provide immediate support and swift resolution to urgent issues affecting customer accounts, conduct outbound customer outreach, rapidly respond to escalated issues, serve as a brand ambassador, and document customer interactions using CRM tools.
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City of Buckeye
De-Escalation Training Specialist
85326, Buckeye, AZ, US
Onsite
Full-time
about 1 month ago
null
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Percepta
Escalation Support Specialist (Automotive Customer Support)
Dearborn, MI, US
Hybrid
Full-time
$21–$21/hour
over 2 months ago
The Escalation Support Specialist plays a vital role in delivering a smooth and reliable experience for customers using connected vehicle services. In this position, you’ll troubleshoot and resolve complex technical issues, act as a point of escalation for customer concerns, and collaborate closely ...
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Procom Consultants Group
Escalation Support Specialist
Richardson, TX, US
Onsite
Contract
over 2 months ago
Primary focus will be troubleshooting and maintaining telecommunications equipment. Requires experience with Carrier/Service Provider Telecommunication Edge equipment, VoIP, SIP, Cisco VoIP, Windows, and Linux. The role involves supporting and maintaining Windows/Linux/Cisco VoIP/LAN/WAN systems for...
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Work For Warriors Georgia
Technical Escalation Specialist, Technology Support
30084, Tucker, GA, US
Onsite
Full-time
over 2 months ago
Provides escalation level help desk technical support in a collaborative work environment utilizing phone, chat, text, video and email communication methods. Troubleshoot and identify malfunctioning equipment components or applications, documenting all troubleshooting steps and ensuring customer sat...
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Jobs 1 - 18 out of 18 for Escalation Specialist

Top Companies Hiring for Escalation Specialist (Page 1 of 1)

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