Jobs 1 - 20 out of 70 for Contact Center Supervisor

Top Companies Hiring for Contact Center Supervisor (Page 1 of 4)

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Contact Center Supervisor jobs

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Contact Center Supervisor
Contact Center Supervisor
Syracuse, NY, US
Onsite
Full-time
$28–$32/hour
8 days ago
The Contact Center Supervisor is responsible for supporting and leading Specialists in handling emergency alarms and calls. They will aid in emergency dispatches, monitor real-time data metrics, and ensure customer service expectations are met. Responsibilities include supervising daily activities, ...
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First National Bank Alaska
Contact Center Supervisor
99501, Anchorage, AK, US
Onsite
Full-time
5 days ago
Oversee daily operations of the Customer Contact Unit, providing leadership, training, coaching, and mentoring to staff. Monitor agent conversations, develop training programs, track call data, handle escalated inquiries, and ensure compliance with banking regulations.
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Columbia Credit Union
Contact Center Supervisor
98684, Vancouver, WA, US
Hybrid
Full-time
$28–$31/hour
5 days ago
Support daily contact center operations while coaching and developing a team focused on delivering outstanding member experiences. Responsibilities include supervising and developing employees, supporting hiring and onboarding, monitoring team performance, handling escalated member concerns, assisti...
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Columbia-Credit-Union
Contact Center Supervisor
98684, Vancouver, WA, US
Hybrid
Full-time
$28–$31/hour
6 days ago
Support daily contact center operations while coaching and developing a team focused on delivering outstanding member experiences. Key responsibilities include supervising and developing Contact Center employees, supporting hiring and onboarding, monitoring team performance, handling escalated membe...
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Illinois Mutual Life Insurance Company
Contact Center Supervisor
61602, Peoria, IL, US
Remote
Full-time
$65k–$68k/year
7 days ago
The Contact Center Supervisor is responsible for overseeing daily contact center operations and leading a team of Service Representatives to deliver exceptional customer service. This role plans and conducts coaching, training, and performance management activities to ensure service, quality, and pr...
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Illinois-Mutual
Contact Center Supervisor
61634, Peoria, IL, US
Remote
Full-time
$65k–$68k/year
8 days ago
The Contact Center Supervisor is responsible for overseeing daily contact center operations and leading a team of Service Representatives to deliver exceptional customer service. This role plans and conducts coaching, training, and performance management activities to ensure service, quality, and pr...
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Rapid Response Monitoring
Contact Center Supervisor
13204, Syracuse, NY, US
Onsite
Full-time
$28–$32/hour
8 days ago
The Contact Center Supervisor is responsible for supporting and leading Specialists in emergency dispatches, monitoring real-time data metrics, and ensuring customer service expectations are met. Responsibilities include supervising day-to-day activities, providing resolution techniques, identifying...
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USA Clinics Group
Contact Center Supervisor
Northbrook, IL, US
Onsite
Full-time
$24–$26/hour
11 days ago
The Contact Center Supervisor is responsible for driving results within the Patient Registering and Scheduling call center. Responsibilities include supervising the team, processes, and scripts to achieve efficient and effective results, coaching employees, managing performance, and developing repor...
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Christian Care Ministry
Contact Center Supervisor
Rockledge, FL, US
Onsite
Full-time
$53k–$72.5k/year
13 days ago
Supervise a team of Customer Service Advocates, ensuring excellence in service delivery. Responsibilities include monitoring performance, providing feedback, conducting daily huddles, and analyzing contact center data to drive improvements. Maintain documentation of performance and communicate effec...
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Christian Care Ministry
Contact Center Supervisor
Palm Bay, FL, US
Onsite
Full-time
$53k–$72.5k/year
14 days ago
Supervise a team of Customer Service Advocates, ensuring excellence in service delivery. Responsibilities include monitoring performance, providing feedback, conducting daily huddles, and analyzing contact center data to drive improvements. Maintain documentation of performance and communicate effec...
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Christian Care Ministry
Contact Center Supervisor
32934, Melbourne, FL, US
Onsite
Full-time
$53k–$72.5k/year
14 days ago
Supervise a team of Customer Service Advocates, ensuring excellence in service delivery. Responsibilities include monitoring performance, providing feedback, conducting regular meetings, analyzing contact center data, and maintaining documentation. Contribute to the organization's mission and values...
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ITW
Contact Center Supervisor II
Troy, OH, US
Onsite
Full-time
12 days ago
The National Contact Center Supervisor is responsible for the day-to-day leadership, coaching, development, and performance management of a team of Customer Service Representatives. This role focuses on creating a high-performance, customer-centric culture through ongoing coaching, call quality eval...
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ITW
Contact Center Supervisor II
Troy, MI, US
Onsite
Full-time
12 days ago
The National Contact Center Supervisor is responsible for the day-to-day leadership, coaching, development, and performance management of a team of Customer Service Representatives (CSRs). This role focuses on creating a high-performance, customer-centric culture through ongoing coaching, call quali...
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Hobart Service
Contact Center Supervisor II
45374, Troy, OH, US
Onsite
Full-time
13 days ago
The National Contact Center Supervisor is responsible for the day-to-day leadership, coaching, development, and performance management of a team of Customer Service Representatives (CSRs). This role focuses on creating a high-performance, customer-centric culture through ongoing coaching, call quali...
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Omniscius Consulting
Contact Center Supervisor
Morgantown, WV, US
16 days ago
Provide leadership, direction, administration, quality assurance, and day-to-day oversight of the UCC team. Manage complex, multi-task IT support requirements and ensure successful delivery of assigned services. Plan, organize, and manage teams of employees performing a variety of technical duties. ...
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Carelinc Medical Equipment
Contact Center Supervisor
49548, Grand Rapids, MI, US
Onsite
Full-time
19 days ago
Oversee daily customer referral and intake operations, coordinate with internal departments, verify medical necessity and insurance coverage, monitor call activity, handle customer complaints, support interviewing and training, and provide operational support in the manager’s absence.
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Delta Dental of Washington
Contact Center Supervisor
Colville, WA, US
Onsite
Full-time
$56.2k–$74k/year
20 days ago
Oversee Customer Service and Support Teams, coach and mentor team members, ensure compliance, monitor work quality and quantity, resolve customer concerns, and maintain effective communication with all employees.
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Window World of Baton Rouge
Contact Center Supervisor
70815, Baton Rouge, LA, US
Onsite
Full-time
$60k–$75k/year
21 days ago
Lead and support the Baton Rouge Contact Center team, coach representatives, monitor performance, assist with customer concerns, and implement new processes and initiatives.
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Lee Company
Contact Center Supervisor
Franklin, TN, US
Onsite
Full-time
22 days ago
The Contact Center Supervisor is responsible for the overall performance of the customer service representatives and dispatchers within the contact center. This role involves making decisions regarding people, processes, technology, dispatch, and customer service, ensuring the success of the contact...
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Provident Bank
Contact Center Supervisor (Hybrid) - Woodbridge (Full-time)
Woodbridge Township, NJ, US
Hybrid
Full-time
$31.18–$38.97/hour
20 days ago
Support the daily operations of the Contact Center while providing leadership, coaching, and operational support to a team of customer service professionals. Responsibilities include monitoring service levels, developing employees, resolving escalated customer concerns, supporting system testing ini...
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Jobs 1 - 20 out of 70 for Contact Center Supervisor

Top Companies Hiring for Contact Center Supervisor (Page 1 of 4)

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