PAY TRANSPARENCY: earn between $14.75 and $15.25 plus digital tips!* Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a smal...

The Catering Coordinator manages and organizes the backline business, driving sales through building relationships with local businesses, current customers, and BIG FISH. Leads in sales efforts, planning, organizing, and coordinating all aspects of daily Catering and Backline orders. Aggressively canvasses the neighborhood to identify new business while maintaining existing business.

PAY TRANSPARENCY: earn between $14.75 and $15.25 plus digital tips!* Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation?

Position is Monday-Friday

GENERAL DESCRIPTION

The Catering Coordinator manages and organizes the backline business, driving sales through building relationships with local businesses, current customers and BIG FISH. Leads in sales efforts, planning, organizing and coordinating all aspects of daily Catering and Backline orders. Aggressively canvasses Neighborhood to identify new business while maintaining existing business. Leads daily sales efforts to increase revenue for Catering and Back-Line orders.

Whats In It For You**:
Competitive pay!
Medical, Dental & Vision Insurance
Domestic Partnership Benefits
Paid Parental Leave
FSA and HSA with Employer Contribution
Commuter Benefit Program
Retirement Savings 401(k) with company match
Employee Assistance Program
Paid Time Off
Discount Program
Flexible Work Schedule
Career growth opportunities

**If hired, you must meet and maintain all eligibility requirements to qualify**

FOCUS

Responsibilities

In addition to following standard Potbelly operating policies and procedure, accountabilities include:

People

Works directly with General Manager (GM) to determine sales road map and sales goals with guidance of
Catering Sales Team
Supervises backline operations to ensure all associates are POP compliant
Ensures all backline orders are complete and catering checklist/order verification forms are utilized
Collaborates with GM to discuss daily, weekly, monthly sales goals and sales opportunities
Acts as a mentor/trainer for associates training on backline operations, ATO, and sales effectiveness
Assigns/deploys and coordinates delivery drivers for each order
Coordinates associates to assist in backline peak duties

Customers

Sends Thank You notes and performs daily call backs/call aheads on all catering orders
Handles and resolves customer complaints/accolades by using the three As
Ensures catering collateral is displayed and stocked in the shop at all times
Owns the delivery trade area for the shop and actively follows it
Manages capacity for backline based on staffing while maintaining food quality standards and order accuracy
Manages all house accounts including database of ATO and payments
Works weekly with DM to discuss sales successes and to update Sales goals

Sales

Strives to meet/achieve sales goals/targets; communicate results daily with GM
Actively participates in targeted canvassing, account maintenance calls, and correspondence with customers to drive backline sales
Responds in a timely manner to Customer Catering quotes via email
Familiar with current PTD backline sales and records daily
Monitors backline sales trends vs. current year and prior year
Communicates backline sales trends and results to team in weekly manager meeting
Consistently updates the Big Fish tracker to track orders and generate sales leads

Profit

Asks for the business-ensures we are actively pursuing all opportunities to drive catering/backline sales
Ensures all catering sides and utensils are provided using the Catering Condiment Wheel as a tool to determine amount of product to supply
Verifies all backline orders are 100% accurate before being delivered to the customer
Monitors/Listens that all associates answering phones and taking orders are suggestive selling extras and side

Accountability

Key Leadership Traits for this role:
Knows how and successfully grows our sales/business profitably
Has Excellent communication skills including active listening and the ability to ask great questions
Has the initiative to solve problems and to get things done correctly and on time
Has humility and self confidence
Possesses an extremely strong work ethic

Other Job Responsibilities

Other Associate position duties when assigned as outlined in Potbelly Associate job description, such as preparing quality finished products at various stations, complying with health and food safety standards, restocking items, cleaning, operating the cash register, answering the phone, providing great customer service, and following Potbelly policies and procedures.
Other duties as assigned

REQUIREMENTS

Must represent The Potbelly Way and Our Values
Excellent customer services skills.
A vehicle to drive
A valid drivers license
Driving record must be in good standing
Proof of insurance limits for property damage and bodily injury that are at least $50,000 per person and $100,000 per accident.
Must be at least 18 years of age
Excellent driving skills so you can arrive to our customers safely.

ESSENTIAL PHYSICAL FUNCTIONS

Ability to stand/walk a minimum of 4 hours or as needed
Must be able to exert well-paced and frequent mobility for periods of up to five hours or as needed
Be able to lift up to 10 pounds frequently, 50 pounds occasionally
Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data. Warm and cool environments, indoors (95%) and outdoors (5%)
Work in higher levels of noise from music, customer and employee traffic
Provides quick and friendly delivery service and set-up.
Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish

EXPERIENCE, EDUCATION AND BEHAVIORS

Must represent Potbelly Way and Our Values
Continuously Create Potbelly Fans/Passion to Serve
Strong Sales skills to increase catering/backline revenues
Strong multi-tasking skills, detailed oriented, goal oriented and possess excellent Customer Service skills
Must be confident, self-motivated and ambitious
Must be able to work in a fast-paced environment and have a sense of urgency
Ability to work as a team-player and be a Top Performer
Strong verbal/written communication skills
Strong computer skills; proficient in Microsoft Word, Excel, Outlook
Maintain Professional demeanor/Professional Appearance
Portray Positive Energy at all times with team and customers
Must have strong training skills
Strong desire to learn and develop all station skills to be a role model in aspects of production
For Illinois employees, all employees are required to become food safety certified within 30 days of employment. Failure to do so will result in termination of employment

*Potbelly cannot make guarantees about tip earnings*

At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need.

Were an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law.

?Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process.

If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact HumanResources1@potbelly.com.

Application Deadline: Applications must be submitted by [11/3/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.

Brand: Potbelly
Address: 5500 Greenville Avenue Dallas, TX - 75206
Property Description: 000234 - Old Town
Property Number: 000234

75206, Dallas, TX, US

Strong multi-tasking skills

Detailed oriented

Goal oriented

Strong verbal/written communication skills

Strong training skills

Must represent The Potbelly Way and Our Values

Excellent customer service skills

A vehicle to drive

A valid driver's license

Driving record must be in good standing

Proof of insurance limits for property damage and bodily injury that are at least $50,000 per person and $100,000 per accident

Must be at least 18 years of age

Excellent driving skills

Sales

Customer Service

Communication

Driving

Microsoft Word

Microsoft Excel

Microsoft Outlook

Catering Coordinator - Brand Ambassador - Mon-Fri

Catering Coordinator Provides an authentic la Madeleine experience to the guest outside of the bakery doors.What is GREAT about working with la Madeleine?Option to get paid the next day through our partnership with DailyPay Flexible Scheduling for both AM or PM and Part Time or Full TimeNo late nigh...

Prepare and deliver catering orders to the guest in a timely manner, act as a Brand Ambassador and actively market for la Madeleine, and demonstrate excellent communication skills.

<div class="position-rich-text-content mt18px">Catering Coordinator  Provides an authentic la Madeleine experience to the guest outside of the bakery doors. What is GREAT about working with la Madeleine?<ul><li>Option to get paid the next day through our partnership with DailyPay </li><li>Flexible Scheduling for both AM or PM and Part Time or Full Time</li><li>No late nights, our locations close by 9:00pm</li><li>Defined Career Path and Advancement Opportunities</li><li>Medical, Dental and Vision Insurance for Full Time Associates</li><li>401K Savings Plan with Company Match</li><li>Generous Paid Time Off Plan</li><li>Competitive Pay</li></ul>About You: You take pride in what you do every day. You don’t want to work in just any restaurant, you want to work with a brand that demonstrates care for its employees, guests, and community. About Us: la Madeleine French Bakery &amp; Café was founded more than 30 years ago with a vision to bring the traditions and recipes of the French countryside to America.  At la Madeleine we bring love into everything we do from our passion for food, “joie de server” mentality (our pleasure of serving guests) and commitment to making a difference in the community. We are proud to be included on the listing of top workplaces in DFW.   Responsibilities:<ul><li>Prepare and deliver catering orders to the guest in a timely manner</li><li>Act as a Brand Ambassador and actively market for la Madeleine</li><li>Demonstrate excellent communication skills</li></ul>Requirements:<ul><li>Ability to work most weekdays and on holidays</li><li>Dependable strong work ethic</li><li>Thrive in a fast-paced team-oriented environment</li><li>Must be at least 18 years of age</li><li>Must have 1 year of driving experience</li><li>Driver’s License</li></ul>Say Bonjour to a job you’ll love. We invite you to apply today! la Madeleine is an Equal Opportunity Employer<h3>Supplemental pay</h3><ul><li>Tips</li></ul><h3>Benefits</h3><ul><li>Flexible schedule</li><li>Paid time off</li><li>Dental insurance</li><li>Vision insurance</li><li>Health insurance</li><li>401(k)</li><li>401(k) matching</li></ul></div>

75220

Ability to work most weekdays and on holidays

Dependable strong work ethic

Thrive in a fast-paced team-oriented environment

Must have 1 year of driving experience

Driver’s License

Catering Coordinator

Plano

Catering LeadAt CAVA we love what we do, and we try and make every day as fulfilling as the last.  We make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authentici...

The Catering Lead is responsible for overseeing the preparation to distribution of catering orders and leading and mentoring staff. The role includes menu coordination, catering portal management, vendor management, ensuring food safety and quality standards, and assisting with delivery of orders as assigned.

<div>Catering Lead At CAVA we love what we do, and we try and make every day as fulfilling as the last.  We make it deliciously simple to eat well and feel good every day. We are guided by a Mediterranean heritage that’s been perfecting how to eat and live for four thousand years. We prioritize authenticity, curiosity, and the pursuit of excellence in everything we do. We are working towards something big, together.We foster a culture built on five core values: ·       Positivity – Every one of us can change someone’s day for the better.   ·       Transparency –We use transparency to help us make decisions through open dialogue·       Humility – We can always find ways to improve.·       Fanaticism – We are passionate about the opportunity to turn every guest into a fanatic.·      Thoughtfulness –We go above and beyond for our guests, our teams and communities.  The Role:The Catering Lead is responsible for overseeing the preparation to distribution of catering orders and leading and mentoring staff. The Catering Lead will directly receive, and prepare catering orders for clients, ensuring the accuracy of orders. ***This position is not tip eligible*** What You’ll Do:·       Menu coordination for vendors and in-house websites with validation of pricing, descriptions, and photos.·       Catering Portal management and coordination to be current always as well as supporting sales team with requests and challenges.·       Vendor management including reporting, tracking, communication, and subject matter expert for each vendor.·      Be responsible for the entire guest experience ·      Uphold food safety and quality standards·      Ability to cross train across the restaurant to ensure rapid growth ·      Lead and mentor catering staff·      Occasionally assist with delivery of orders as assigned·      Assist with any additional duties assigned  The Skills:·       Must be able to effectively ask fact-finding questions both in person and via phone to uncover potential from all customers.·       Ability to work and lead effectively with high degree of autonomy·       Must have excellent time management and priority management skills·       High attention to detail; exemplary written and verbal communication skills·       Must be highly motivated to success with passion and a sense of urgency. Previous experience in a similar position or in the restaurant business is helpful but not required.·       Proficient with Microsoft Word, Excel, and Outlook. Physical Requirements:·       Must be able to bend and reach overhead often·       Must possess dexterity to handle tongs, pots/pans, and other equipment·       Must be comfortable working in temperatures ranging from hot to cold·       Must be comfortable working near open flames·       May be required to work in tight spaces·       Must maintain near constant communication with multiple people·       Close vision, distance vision, and peripheral vision is required·       Must be able to sit, squat and kneel occasionally·       Must be able to work in a constant state of alertness and safe manner·       May be required to occasionally work in outdoor weather conditionsBenefits at CAVA?   We’ve got you covered. Here are just some of the benefits available to CAVA team members: ·       Competitive pay ·       Health, Dental, Vision, Telemedicine, Pet Insurance plus more! ·       401k enrollment with CAVA contribution  ·       Paid sick leave, parental leave, and community service leave ·       FREE CAVA Meal for every shift worked ·       The opportunity to be on the ground floor of a rapidly growing brand   CAVA – Joining “A culture, not a concept” As an equal opportunity employer, Zoës Kitchen considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law. Catering Coordinator | Shift Leader | Catering | Supervisor | Hourly Manager | Off Premises | Customer Service | Restaurant | Food Delivery | Part Time | Full Time | Crew Member | Team Member  </div>

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