Career.io will tailor your resume and auto-fill the application
Summary
Are you a people person who loves animals? Do you thrive in a fast-paced environment where your multitasking skills can shine? We are looking for a dedicated Veterinary Receptionist to join our team and serve as the face of our clinic.
The Role:
As a Veterinary Receptionist, you are the first point of contact for our clients. Your role is vital in ensuring that pets receive the care they need and that their owners feel supported and informed. You aren't just answering phones; you are managing a busy flow of patients, coordinating with medical staff, and providing exceptional customer service.
Key Responsibilities:
The Role:
As a Veterinary Receptionist, you are the first point of contact for our clients. Your role is vital in ensuring that pets receive the care they need and that their owners feel supported and informed. You aren't just answering phones; you are managing a busy flow of patients, coordinating with medical staff, and providing exceptional customer service.
Key Responsibilities:
- Client Communication: Greeting clients, answering multi-line phone systems, and managing hospital email/text communications.
- Appointment Management: Scheduling wellness exams, surgeries, and urgent care visits using our practice management software.
- Pharmacy Support: Processing prescription refill requests and explaining basic medication instructions to clients.
- Financial Transactions: Handling check-ins/check-outs, processing payments, and discussing invoices or third-party financing options (e.g., CareCredit/Scratchpay).
- Record Keeping: Maintaining accurate electronic medical records and ensuring all patient files are up to date.
- Clinic Flow: Managing the waiting area and communicating wait times effectively to keep the clinic running smoothly.
What We Are Looking For:
- A candidate with strong emotional intelligence who can remain calm during medical emergencies and empathetic during difficult end-of-life discussions.
Requirements:
- High school diploma or equivalent.
- Previous experience in a customer service role (veterinary or medical experience preferred but not required).
- Strong computer literacy and ability to learn new software quickly.
- Exceptional verbal and written communication skills.
- Ability to lift up to 30 lbs and stand for extended periods.
Benefits & Perks:
- Competitive hourly wage based on experience.
- Generous employee pet care discounts.
- Health, dental, and vision insurance (for full-time staff).
- Paid Time Off (PTO) and holiday pay.
Let Auto Apply handle the application
- Resume tailored to this exact role
- Cover letter generated for you
- Application submitted automatically
- Track its status in one place
?
Match Score
Is your resume a good fit
for this job?
for this job?
Upload your resume to get a free match score and targeted edits that boost your chances of getting an interview.
Upload resume
DOC, DOCX, or PDF up to 10MB
Don't have a resume? Create a resume
By clicking the button, you accept our Terms of use and Privacy Policy
?
Match Score
Is your resume a good fit for this job?
Upload your resume to get a free match score and targeted edits that boost your chances of getting an interview.
Upload resume
DOC, DOCX, or PDF up to 10MB
Don't have a resume? Create a resume
By clicking the button, you accept our Terms of use and Privacy Policy
MORE JOBS LIKE THIS
- Petco Animal Supplies StoresSave jobVeterinary AssistantWalnut Creek, CA, US5 days ago
- AmeriVetSave jobRegistered Veterinary Technician - Boulevard Pet HospitalCastro Valley, CA, US3 days ago
- VCA Animal HospitalsSave jobAssociate Veterinarian Concord, CA, US5 days ago
- Banfield Pet HospitalSave jobVeterinary Technician San Leandro, CA, US2 days ago