Elevated Resources

THE REALREAL: Training Specialist

San Francisco, CA, US

Onsite
Full-time
over 2 months ago
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Summary

  • Design and deliver training sessions, ensuring a smooth and consistent learning experience for all employees.
  • Customize and adapt training content to address specific customer service challenges and the unique needs of teams or locations.
  • Facilitate training sessions (virtual and in-person) and provide hands-on guidance and continuous support to reinforce learning and skills development.
  • Collaborate with the Learning Design and Client Services teams, proactively gathering actionable insights to inform and refine the design of training initiatives, and identifying critical skill gaps or opportunities
  • Support the execution of Client Services - specific training initiatives by helping to schedule, coordinate, and facilitate sessions.
  • Build familiarity with the Client Services to better understand team needs and support aligned training efforts.
  • Promote a positive learning culture by being an approachable, reliable resource for staff.
 

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