Are you a wordsmith with a passion for technology? We’re looking for a talented Technical Content Writer with good experience in technicalities to join our team! If you have a knack for understanding complex products and can translate them into clear, user-friendly documentation, this is your perfect role.
Key Responsibilities:
⬆️ User Guide Creation: Develop clear, concise, and user-friendly product guides, manuals, and documentation to ensure users can easily understand and utilize our products.
⬆️API Documentation: Write and maintain high-quality, accurate API documentation to support developers and partners in integrating with our systems.
⬆️Support Forum Management: Maintain and monitor the support forum, responding to customer inquiries, troubleshooting issues, and helping build a knowledge base.
⬆️Community Engagement: Foster an engaging and collaborative community by responding to user feedback, creating FAQs, and driving discussions that help our users.
⬆️Content Updates: Regularly update existing documentation, ensuring it stays accurate with product updates and new releases.
⬆️Collaboration: Work closely with developers, product managers, and support teams to understand the product and capture technical information.
Skills & Qualifications:
⬆️6+ years of experience in technical content writing, especially in documenting complex products and services.
⬆️Strong understanding of technical concepts and the ability to translate them into easy-to-understand language.
⬆️Experience in writing and maintaining technical documentation for software products and services.
⬆️Proficiency in documenting APIs and using tools like Swagger, Postman, or similar.
⬆️Excellent written and verbal communication skills.
⬆️Ability to manage multiple projects, prioritise tasks, and meet deadlines.
We'd love to hear from you if you're excited to help users navigate complex technical products and have a passion for writing.
🔗 Apply Now: share cv at [email protected]/9109123428