Role Purpose

As part of the Central team, the Product Data Manager will be responsible for the integrity and maintenance of the company’s Product data. They will also be responsible for the generation of reports to support the wider organisation.

Key Responsibilities

Product Data

• Working with systems provider to provide a robust PDM solution for Sylvania
• Specification, monitoring and checking of rules (naming convention, structure logics, data consistency, etc.)
• Maintain interfaces to web, ETIM, GS1 and other databases
• Support other departments with data management activity (exception handling, data correction, introducing new functions.)
• Develop in-depth knowledge of the PIM system and processes to guide Product Managers with solutions to their challenges
• Work with users to keep all relationship data current
  
  

Reporting

• Understand Birst BI tool and the existing datasets to generate reports for new business needs
• Orderbook exceptions (BIRST BI tool)
• Product Data exceptions
• Functioning as a key user to provide insights and support utilization
  
  

System Administration

• Maintenance of permissions (users, folders, functions) in PIM and ECM systems
• User creation, deletion activity related to PIM and ECM
• Administer tasks in TopDesk ticketing system
  
  

System development (as a backup)

• Reporting and handling issues, system bugs with the company’s software developer team
• Actively participate in bug fixes and support development tasks
• Handling tickets in Atlassian JIRA, participation in the daily status review
• Support the team management and actively cooperate with the developers
• Testing activity related to the tickets
  
  

Database and application management

• Maintain the document and folder structure of the Alfresco ECM system, checks that the company/system rules are being followed by the users
• Cooperate with the external partner relation to development or bug fixes
• Support users requests and report system bugs
• Maintain workflow processes in Alfresco Process Services
• Manage new workflow process initiatives
  
  

General

• Support the design, development and build of a solid operating platform from which we can efficiently manage our factories and supply chain.
• Lead Continuous Improvement projects within the group
  
  

Person specification and background

Skills

• Creative, resourceful and able to think independently
• Strong Interpersonal & Stakeholder management skills
• Comfortable in using BI and Microsoft Office Tools e.g. Birst, Excel, ERP/MRP systems to manage data highly desirable
• Proven problem solving and analytical skills, high standard of numeracy
• Takes initiative to identify needs, investigate challenges, and deliver effective solutions
  
  

Education

• HNC or Degree level qualification
• Proven track record in data management
• Knowledge of Hybris and Alfresco systems an advantage
• Experience gained in the electronics industry or lighting would be an advantage
• Must be an excellent problem solver and have proven practical experience.
• Excellent IT skills are essential
• Previous experience with system administration and/or workflow creation tasks (Alfresco Process Services, Microsoft Power Apps/Power Automate) an advantage
  
  

Skills: stakeholder management,data management,problem solving,hybris,analytical skills,birst bi,product data management,erp/mrp systems,interpersonal skills,system administration,alfresco process services,microsoft office tools