Job Summary:

• Under the supervision of the Implementation Engineering Team Leader, manage the technical implementation process (planning, installation, and documentation) of Retailnext products and analytics for various customer accounts
  
  

Responsibilities:

• Be the primary point of contact for integrator escalations during assigned deployments
• Ensuring accurate, efficient, and effective deployments
• Maintaining the quality of work
• Monitor and document vendor performance as per vendor management expectations
• Work as Operationally required
  
  

Skills:

• Ability to complete all types of RetailNext installations independently
• Ability to complete RetailNext Implementations within our company standard
• Ability to navigate RetailNext tools and software systems to attend to general administrative items related to the role.
• Ability to make informed and sound decisions during live installations to ensure proper configuration.
• Understanding of when to escalate anything you are unsure of with your role, working with your senior team members.
  
  

Knowledge:

• Have a basic understanding of all deployment-related processes
• Basic experience implementing network systems (software and hardware)
• Basic understanding of TCP/IP networking information
• Ability to read site surveys, photographs, and floor plans in order to accurately scope where RetailNext should place its hardware during installation for optimal coverage
  
  

Talents:

• Ensuring the vendors are effectively managed to ensure implementations meet project deadlines.
• Ability to manage fluid environment due to the variability of installs, and ensure they are done.
• Articulate yourself in a professional manner (Internal/external), being able to properly coordinate complete implementations
  
  

Why RetailNext?

We revolutionize retail with data-driven insights using IoT and cloud analytics. Operating in 100+ countries, we help retailers optimize shopper experiences.

Founded: 2007 | Employees: 240+ across 15+ countries

Funding: Crunchbase

Learn More: Why RetailNext? | What We Do

What's It Like to Work Here?

• Remote-First Hybrid: Work anywhere + office access.
• 90-Day Work Anywhere: Work from anywhere for 90 days yearly.
• Autonomy & Growth: Flexible schedules, ownership, career investment.
• Customer Obsessed: Everything we do is for our clients.
  
  

Perks & Benefits

• Best Self Allowance: Annual stipend for personal growth.
• Recharge Days: Monthly company-wide day off.
• Career Growth: We invest in you.