Description
AutoZone’s Hub and Mega Hub Operations serve as regional and super-regional distribution centers that ensure rapid, high-volume parts delivery to surrounding stores. Hubs stock fast-moving inventory for daily replenishment, while Mega Hubs carry an expanded assortment of up to 110,000 SKUs—including hard-to-find parts—to support retail and commercial customers with same-day or next-day availability. This tiered network enhances product accessibility, shortens delivery times, and drives growth in key markets.

Responsibilities

• Team Leadership & Development – Support and train Hub Specialists, Order Pullers, and Drivers to ensure they understand company processes and policies. 
• Effective Communication – Partner with Hub Store Managers, Inventory Managers, and satellite store leaders to optimize scheduling, staffing, and operational efficiency. 
• Process-Oriented Operations – Monitor workflow, review hub scorecards, and ensure 98% order fill rate is consistently met. 
• Collaboration & Support – Coordinate with team members to ensure parts are properly stocked, returns are processed, and all merchandise is in designated areas. 
• Metric-Driven Decision Making – Analyze hub delivery performance, attendance trends, and vehicle maintenance reports to improve efficiency and drive results. 
• Safety & Compliance – Maintain a safe working environment by ensuring PPE standards are followed and hub equipment is functioning properly. 
• Customer & Inventory Management – Use system tools to assist customers in locating parts, finding alternatives, and improving service levels. 

Supervisory Responsibilities 

• While this position does not have direct reports, the Hub Coordinator leads and directs the activities of Hub Specialists, Order Pullers, and Hub Drivers to ensure operational success.
  

Qualifications