Director of Surgical Services

Full-Time | Days | No Weekends

Position Summary

The Director of Surgical Services provides strategic and operational leadership for surgical services, ensuring the delivery of high-quality, patient-centered care. This role oversees departmental operations, staffing, budgeting, quality outcomes, and compliance while fostering a culture of accountability, collaboration, and continuous improvement.

The Director partners closely with executive leadership, physicians, and interdisciplinary teams to optimize patient flow, advance clinical excellence, and support organizational goals.

Key Responsibilities

Quality & Clinical Excellence

• Lead the implementation of evidence-based practices to enhance patient safety, quality outcomes, and regulatory compliance

• Ensure adherence to clinical standards, accreditation requirements, and legal/regulatory guidelines

• Oversee equipment maintenance and ensure compliance with regulatory and accreditation standards

• Promote efficient patient throughput through forecasting, care coordination, and admission/discharge planning

• Develop and implement policies, procedures, and nursing standards to support high-quality patient and family-centered care

• Foster interdisciplinary collaboration to ensure appropriate clinical competencies meet patient care needs

Patient Experience

• Drive a culture focused on exceptional patient experience and service excellence

• Utilize patient feedback and performance data to identify improvement opportunities

• Develop and implement strategies to enhance satisfaction and clinical outcomes

• Collaborate with patient experience and subject matter experts to ensure best practices are followed

Leadership & People Management

• Build and sustain a high-performing, engaged workforce aligned with organizational mission and values

• Recruit, develop, coach, and retain clinical and leadership talent

• Identify professional development and training needs and provide ongoing performance feedback

• Promote employee engagement, recognition, and accountability

Growth & Strategic Development

• Partner with physicians and administrative leaders to enhance existing services and develop new service lines

• Identify opportunities for program expansion, innovation, and service differentiation

• Support initiatives that drive volume growth and operational excellence

Financial & Operational Management

• Participate in annual budgeting and financial planning processes

• Monitor department financial performance and address variances

• Ensure effective labor management, productivity optimization, and staffing efficiency

• Identify cost-saving opportunities related to supplies, equipment, and operations

Additional Responsibilities

• Perform other duties as assigned

• Adhere to organizational code of conduct and mission-driven values

Reporting Structure & Scope

• Reports to senior executive leadership

• Oversees surgical services including operating rooms, cardiovascular OR, anesthesia support, endoscopy, sterile processing, and perioperative environmental services

• Direct leadership of multiple managers and a large multidisciplinary team

Qualifications

Education

• Bachelor's Degree in Nursing required

• Master's Degree preferred

Experience

• Minimum 1 year of recent experience as a Director of Surgical Services in an acute care setting

• Minimum 3 years of progressive leadership experience in acute care surgical services