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Summary
Replies within 24 hours
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
About the Role
We're looking for a Data Scientist who can turn complex data into clear, actionable insights and help us move models from idea to production.
We're looking for a Data Scientist who can turn complex data into clear, actionable insights and help us move models from idea to production.
Qualifications
- Master's degree (or higher) in a quantitative field, or equivalent professional experience
- Strong Python skills, with hands-on experience in libraries like scikit-learn, statsmodels, or PyTorch
- Solid grounding in statistical and ML methods (regression, time series, predictive modeling, tree-based methods, neural networks, etc.)
- Experience with SQL for data extraction and manipulation
- Familiarity with version control (Git) and CI/CD for model deployment
- Comfort working in cloud ML environments (AWS SageMaker, Azure ML, or similar)
- A track record of applying data science to real business problems, not just academic settings
- Strong communication skills — able to translate technical findings for non-technical audiences
- Experience modernizing legacy data infrastructure is plus
- History of driving cross-team initiatives without direct authority is preferred
Responsibilities
- Partner with business stakeholders to identify high-impact questions and translate them into data-driven answers
- Clean, prepare, and analyze data from multiple sources
- Build and deploy predictive/prescriptive models that solve real business problems
- Communicate findings through clear visualizations and reporting
- Ship models to production within our cloud infrastructure
- Contribute to planning and prioritization of data initiatives
- Keep current with new tools and techniques in the field
Compensation: $62.00 - $67.00 per hour
About Us
The company is passionate about CX. The collective experiences in leadership roles across firms enable CCS to bring passion, perspective, data-driven decision making to guide, advise, and support organizations throughout their CX journey.
- We are a “people” company.
- We are a flat organization.
- We believe the best idea win.
- We believe in radical truth.
- We attract strong-minded people with fierce intellect.
Mission Statement:
CCS is recognized as a leader in the Contact Center space. Our longstanding history and industry-leading position speak to our success in providing CX solutions centered around the leaders in contact center solutions and strategic technology partners that empower organizations to actualize ROI and sustain a truly competitive advantage in a fast-changing CX environment.
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