Piccone IT Consulting

Computer Repair Technician

York County, PA, US

Onsite
Full-time
over 2 months ago
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Summary



Why Work Here?

“Fast growing IT company that offers a fun and challenging work environment with opportunities for advancement.”

We are seeking a Computer Repair Technician to join our team! You will resolve computer-related issues for our clients.

Responsibilities:

  • Greet customers when they enter the store.
  • Assist customers with hardware sales.
  • Provide high quality interactions with customers.
  • Provide technical assistance with computer hardware and software
  • Replace hardware components in desktops and laptops.
  • Set up new routers and network devices for home use.
  • Troubleshoot network connectivity issues.
  • Troubleshoot issues regarding all hardware and software.
  • Install software/hardware on workstations.
  • Generate invoices for clients and accept payments.
  • Provide telephone and remote support to users.
  • Assist senior tech staff with on-site support and technical projects as needed.


Work Location: In person



Requirements

  • Friendly, personable, and positive attitude.
  • Excellent communication skills.
  • Patience, must be able to work with users of all skill levels.
  • Previous experience in IT.
  • Knowledge of Windows & MAC Operating Systems.
  • Knowledge of Microsoft Office Apps.
  • Ability to build rapport with clients.
  • Strong troubleshooting and critical thinking skills.
  • Positive and professional demeanor.
  • A+ Certification


Benefits

  • Employee discount
  • Professional development assistance


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