Ernesto Escobar Martinez

Bilingual Customer Service

85301, Glendale, AZ, US

Onsite
Full-time
$15–$20/hour
about 1 month ago
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Summary

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Free food & snacks
  • Paid time off
  • Training & development
A Customer Service Representative’s primary duty is to support customers. To fulfill this main responsibility, you may perform the following tasks:

  • Providing introductory information to prospective and new customers
  • Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
  • Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
  • Letting customers know about additional products or services that might benefit them
  • Determining the quickest, most effective ways to answer a client’s or customer’s questions
  • Escalating queries and concerns, when necessary
  • Troubleshooting common issues with products or services
  • Working as a team player to find appropriate solutions to problems
  • Must be Bilingual in English and Spanish
Compensation: $15.00 - $20.00 per hour




The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.

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