Provides general administrative support and performs complex clerical duties for various divisions of the Fire Department.

Prepares, issues, and monitors departmental documents; composes and keys a variety of correspondence and reports; develops and maintains complex record-keeping and reporting systems; gathers, checks, compiles, and prepares a variety of materials for administrative, statistical, and analytical reports; responds to general inquiries; maintain calendars of activities and meetings; operates a variety of office equipment including personal computers with related software; maintains, modifies, and updates database information for specialized departmental functions; may monitor and maintain department’s website; may take, transcribe, and distribute minutes for department or division meetings; performs routine receptionist and filing duties; schedules and maintains workloads; and performs additional duties as assigned.

Education: High School diploma or GED.

Experience: At least 3 years clerical experience including experience using personal computers and related software. An equivalent combination of education, training and experience that demonstrates required knowledge, skills and abilities may be considered.

Knowledge: Knowledge of business English, math, general office practices and procedures, and personal computers including word processing and database software applications.

Abilities: Ability to establish and maintain effective working relationships with employees and citizens; communicate effectively both verbally and in writing; compile and prepare reports; take and transcribe information; and use a variety of office equipment.

Skills: Skill in the use of personal computers with related software applications, accurately and efficiently key information using a keyboard, and proper telephone etiquette.

Physical Demands: Primarily sedentary physical work requiring the ability to lift a maximum of 10 pounds; occasional lifting, carrying, walking, and standing; frequent hand/eye coordination to operate office equipment and computer; vision to read and interpret reports, documents, and other written materials; frequent speech communication and hearing to maintain communication with employees and citizens.

Work Environment: Works primarily in clean, comfortable environment.

Equipment Used: Standard office equipment including typewriters, computers, calculators, copy/fax machines; and multi-line telephones.